First Time Buyer
I purchased two clocks and accessories for the clocks. I have not used them yet because they are Christmas gifts but my experience purchasing the products has been wonderful. I purchased an accessory that I didn’t realize would not fit the clock I purchased and Kenny sent me email to let me know that the accessory would not fit. Instead of just telling me it wouldn’t fit he made a smaller accessory to fit the clock I purchased and also added in another pendulum to match the accessory. I received the clocks very quickly and I opened the boxes and they look beautiful. I can’t wait for my kids to open them on Christmas morning and I can’t wait to hang them up. My experience with Birch Robot has been great and Kenny is awesome!!!
We mean forever! If our products fail to live up to your standards, you may return them at any time for a replacement – no questions asked!
It's our mission to give back. We plant one tree for every clock sold all over the world.
Ethically made in California with global parts by skilled artisans.
"The best part is when they open the box and see the clock for the first time. The joy on that child's face never gets old."
- Kenny Perez
Birch Robot, Founder & Designer